What We Do
Working in collaboration with the UBC community, and guided by an experienced and diverse leadership team are several teams of dedicated professionals from various disciplines. Their overarching responsibility is to ensure the needs of our faculty, staff and students are represented as we move towards a new Student Information System (SIS). Each team has a specific area of focus that, when brought together, will form the new solution. These teams, and the individuals within them are singularly focused on delivering the best possible solution to support the success of our students, faculty, and staff.
At the heart of Program Management is program visibility, collaboration, quality and financial and budgetary control. These are the people who ensure that the other teams are working on the right things, at the right time. They provide oversight to ensure the end results measure up to the expectations and needs of a diverse group of stakeholders. Orchestrating all of these moving pieces is often described as an art-form.
The Procurement team resides within Program Management with a specific focus on facilitating the research, evaluation, selection, and purchase of a technological solution and associated implementation services that will best suit the current and future needs of the UBC community. To achieve this objective, they work closely with the UBC Legal and UBC Procurement teams to ensure the “dotting of “i”s and crossing of “t”s, with SASI Leadership to ensure the choosing of a partner, not just a vendor, and with input from all of the teams who have gathered requirements and feedback from those who use the SIS every day.
Some key roles within Program Management include:
- Senior Project Manager
- Project Manager
- Project Coordinator
- Business Analyst
- Project Analyst
- Project Assistant
- Budget Assistant
The Functional team’s role is articulating the vision and goals of UBC community of the UBC community and developing responsive solutions that deliver value to stakeholders. They actively engage with a large and diverse group of UBC stakeholders across all of the SASI process areas to facilitate collaborative conversations. Some of their work includes:
- developing and managing a Business Architecture framework to connect SASI program values with UBC’s strategic goals and using this framework to guide key areas of focus and business requirements
- aligning, designing and streamlining business processes across faculties, administrative units and campuses
- investigating and documenting applications currently in use outside of the SIS that may represent future opportunities for inclusion in the new system
- definition, retention requirements, and cleansing of data records for migration into the new system
- collaborating with the UBC community to design and configure the new SIS
User Experience (UX)
Within the Functional team is the User Experience team. Their work is rooted in research that substantiates that what a system can do is only half of the equation … how people interact with it to conduct their day to day activities, move from one screen or process to another, and the types of devices they use to access the system are all equally important factors, among others. Designing a system that is as intuitive as it is functional is this team’s great passion.
The Functional team is comprised of:
- Project Managers
- Business Analysts
- UX Researcher
- User Experience (UX) Designer
- User Interface (UI) Designer
- Content Strategist
The Solution Architecture team is responsible for designing and delivering technical solutions required to meet the project needs. These technical solutions span a wide range of activities, starting with the overall technical vision for how the new solution will be populated with data and launched into the complex technical eco-system at UBC. They have responsibility for six major areas requiring highly specialized technical and business expertise, including:
- working with the suppliers and planning all aspects of the management of the new application and its test environments.
- transitioning the data flows between all of the UBC systems that “talk” with the SIS to the new application
- cleaning and migrating the millions of data records required to populate the new application
- building the data warehouse and business intelligence dashboards required for institutional reporting
- protecting the system, including access to data, through the definition and implementation of security protocols, software, and policies
Some of the roles within the Solution Architecture team include:
- Solution Architect
- Programmer Analysts
- Quality Assurance Analysts
- Data Quality/Migration Programmer Analysts
The Organizational Change Management team is responsible for developing and leading strategies that support the achievement of SASI transformation objectives, including building UBC change management capacity, and ensuring SASI stakeholders are ready, willing and able to adopt new business processes and technologies during implementation.
Sometimes called the “people people” they serve an integral role in the success of SASI as they prepare stakeholders for upcoming changes. Some of their work includes identifying the impacts of SASI on processes, people and organizational structures, engaging and collaborating with stakeholders, developing SASI communication channels and messages and designing targeted training and tools that support users to understand and embrace “new ways of working”.
Some of the roles within Organizational Change Management include:
- Change Management Specialist
- Communication Coordinator
- Learning and Engagement Specialist
- User Interface (UI) Design & Content Strategist
Also working on and with our team
Did you notice some additional teams and their members on our team page?
Leading, guiding, and advising the Program are individuals and subject matter experts who bring to SASI their expertise and their commitment to the experience of students at UBC. Find out what SASI's Governing Committees are responsible for, including the Leadership team, Steering Committee, and SASI Process Integration Ownership Committee (SPIOC).